Step 7: If you are still having issues after performing all the steps here, please contact us! We will be happy to help as soon as possible. We will need to help recover the forgotten password here. Step 6: If VPN is disabled and you are still unable to log in, it might be because of forgetting the password. Some sites may restrict access for certain countries or IP addresses, so they can prevent users from streaming and downloading content that is not allowed in their region. Step 5: Remember to turn off your Virtual Private Network before you do anything else. Clear instructions on how to do this in Chrome or Firefox are included (links provided). Step 4: If the steps above haven't worked for you, try clearing your browser's cache and cookies. If you can see the password, use it if no one else is around because people might be watching over your shoulder and trying to steal your passwords. Step 2: Type your AmazonSecure login correctly. LAN configuration: Firstly you should log onto the SpeedTouch routers Web configuration page (which can be found at by default. If there are any issues with the connection, try checking your router and restarting it before proceeding further. This article steps though the example of reconfiguring a SpeedTouch 608WL from its default IP address of 192.168.1.254 (with subnet mask 255.255.255.0) to an address of 192.168.0.254. Step 1: Ensure you have a good internet connection. If you are having problems with your account, there is an easy troubleshooting guide to help fix the issue.
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